Here are some Frequently Asked Questions about our products and service.
If you have any further questions, please contact our sales team.
We offer free standard shipping on all orders over £100.
For orders under £100, a £20 (including VAT) shipping fee is incurred.
Standard delivery will be within 5 business days.
Unfortunately, we can only offer shipping to addresses within the United Kingdom.
For international purchases, please visit our main website https://www.imi-hydronic.com/sites/EN/international/contacts/Pages/default.aspx where you can find your local office contact details.
We intend to be able to offer this service during 2022. If you require a product urgently, please contact our sales office.
Please contact us within 3 working days if your order is delivered to you with visible defects, missing items and/or any other discrepancies. If you would like to return your order for any other reason, please contact us and return the products within 30 days. We reserve the right to request a minimum re-stocking fee of 35% and goods need to be in a resaleable condition.
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